armenian-support-bot
Vahan04/armenian-support-bot
evaluation-frameworkcustomer-supportmultilingualretrieval-benchmarkarmenian-languageqa-systemtesting
Summary
A multilingual customer support bot evaluation framework for Armenian small businesses, focusing on a fictional bookstore. It provides a structured evaluation set with 160 questions across four language forms (Armenian script, Russian, transliteration, mixed) and includes retrieval benchmarks and answer verification without LLM scoring.